Protection of Social Data

Social institutions, e.g. child and youth welfare services and information centers, collect, process and use a multitude of personal data. Many of this personal data are sensitive data and therefore need to be classified in regard to data protection.In the area of social privacy, a huge data exchange is taking place between the social institutions and public agencies, e.g. government office for youth welfare, pension office, law enforcement agency, etc. The authority to transfer data to both intern and extern agencies need to be checked properly to avoid social as well as economical disadvantages for the person affected.We offer the following services for social institutions:
  • Data protection at the reception desk, confidentiality zone, waiting room
  • Data protection at the administrative admission (collection of data, documentation)
  • Distribution and taking of the post
  • Privacy compliant patient file
  • Requirements regarding data protection for the treating personnel (doctors, psychologists, nurses, educators, and pedagogues)
  • Authority forms for visitors of children
  • Data protection at interdisciplinary team meetings and supervision
  • Authorization for release of medical information and documentation
  • Data confidentiality and privacy of telecommunications
  • Management of consent (wording of the consent with hint to the right to object)
  • Publication of photographs of children and employees, lists and therapy plans on ward, at the day care unit
  • Data protection in the office (file cabinet, file cart, clear desk)
  • Data protection in doctor’s room, psychologist’s and pedagogue’s rooms
  • Privacy compliant data transfer via telephone (incoming calls from persons being entitled to custody, GP, office for youth welfare, German Federal Employment Agency, cost units, etc.)
  • Legal transfer authorization to the GP, office for youth welfare, persons being entitled to custody, health insurances, medical services, retirement insurances, German Federal Employment Agency, psychologists, ergotherapists, police, procuracy, courts and school
  • Behaviour in the context of child endangerment, commissioner
  • Transfer of the content of discharge summaries to the GP
  • Data protection in the context of scheduling, access privileges to appointment diaries
  • Preservation period for patient files and handwritten notes
  • Data protection at the workspace
  • Technical-organizational data protection in social institutions
  • Privacy compliant destruction of paper and data media
  • Requirments to data protection in the context of video surveillance (monitoring and recording)
  • Data protection trainings on social privacy
  • Collection, processing and use of personal data by external service providers in the context of order details processing
  • Preparation of internal procedure directories and public procedure directories
  • Data protection on the social institution’s website (data protection notice, imprint)
  • Requirements on data protection regarding the intranet (birthday lists, photographies, anniversaries, trainees, etc.)
  • Data protection regarding printing products (employee newspapers or info)
  • We function as external data protection commissioner for social institutions